Frequently Asked Questions
Everything you need to know about your coffee equipment order.
What is the standard shipping time for espresso machines?
Most in-stock espresso machines and grinders ship within 1-2 business days. Delivery typically takes 3-7 business days depending on your location and whether the item requires freight shipping.
Do you offer professional installation services?
Yes, we coordinate with a national network of certified technicians to provide professional installation and calibration for commercial equipment at an additional cost.
What is your return policy for home brewing equipment?
Unused and unopened items can be returned within 30 days of purchase. Please note that a restocking fee may apply, and the customer is responsible for return shipping costs.
Does my equipment come with a manufacturer warranty?
All new equipment sold by Voltage Coffee Supply includes the full manufacturer's warranty. Warranty periods typically range from 1 to 2 years depending on the brand.
Do you provide financing options for large purchases?
We offer several flexible financing options for both home consumers and commercial businesses, including Klarna and specialized equipment leasing programs.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.