Returns & Exchanges
At Voltage Coffee Supply, we want you to be completely satisfied with your premium brewing equipment. If your purchase doesn't meet your expectations, you can return most new, unused items within 30 days of delivery for a full refund.
Request Authorization
Contact our support team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back to our warehouse.
Pack Securely
Ensure the item is in its original manufacturer packaging with all manuals and accessories included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a trackable carrier of your choice to send the package to our designated returns center.
Receive Refund
Once our technicians inspect the equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
